Privacy policy

Type of information collected

We treat the personal data you provided us with as confidential information. Any data you enter on thepoppyseedsoapery.com is used to process orders and makes it possible for us to communicate updates about your order and ship it to your address.

The following information is collected when you make an order: Name (first and last), E-mail address, Address, Phone number and payment details.

Aside from that we collect the Internet Protocol (IP), connection information, purchase history and device used to visit our website. We may use software tools to measure and collect session information, including page visits, length of certain page visits, interaction with shopping cart and method of navigating the website.

We will never share (or sell) your personal information with third parties with the exception of parties involved in fulfilling your order, such as shipping companies.

How personal information is collected

When an order is made personal information is shared with us through the checkout process. This information is stored on our web server for communication regarding the delivery progress.

We offer the possibility to subscribe to our newsletter. If you choose to do so, you provide us with your first name, last name and e-mail address. Only by marking the check-box asking for your consent can you subscribe to the newsletter.

How collected information is used

We use your personal information to be able to ship our products to your address. We ask for both an E-mail address and a phone number to provide us with two communication options in case we fail to contact you by E-mail. We will always prefer communicating through E-mail.

You will only receive our newsletter if you subscribed to the newsletter on the website or during the checkout process.

We use analytical data, such as the duration of a website visit, IP addresses, device used to visit our website etc. to improve our marketing efforts. We will not send or display any personalized marketing with this information, but we may use it to improve our marketing strategy.

How is the information stored

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our The Poppy Seed Soapery adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

When will we contact you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send a newsletter update (only with your consent), or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

thepoppyseedsoapery.com uses cookies to enhance your user experience, to save member information, to collect non-personal information such as stated above and to ensure the platform we use is secure and safe.

Cookies are small pieces of information stored your browser when visiting websites. Typically they are used to keep track of past data entered on the website and to analyze visitor behavior on a website.

Please refer to the table below for a list of the cookies used on our website:

Request about your data?

We understand that your data is important to you. If you have any questions regarding how we collect, store and use your data or if you wish to request a removal of your data from our database please contact us using the following E-mail address: info@thepoppyseedsoapery.com.

A confirmation E-mail will be sent to you after your data has been removed.

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.